Pearson Education Canada Reviews

This is a disgrace that schools still use this company after scamming people. Also, I contacted customer support (garbage and was on the phone for 2 hours) and gave up this is worse than banks!

In all my years of schooling, I have never felt this much contempt towards an educational program. It only grants me great mental and physical pain when inputting answers in such abstract forms for such poorly worded and structured questions. When multiple students have no clue what the majority of questions are even asking - not caused by confusion towards the subject matter - but confusion towards what's even going on, it's time for the program to make a shift towards clarity instead of frustration.

This is not a complaint. I tried to call twice to reach Pearson copyright development but it seems like no one is on the other side of the phone.

I would like to have a conversation with the person copyright department.

Please provide me some information about available business hours and when is the best time to reach you guys. Here is my email id:- Sadimusfirat006@***.com

Phone number:- +1-64*-***-****

Thank you

I have tried to contact the customer service department but no one is answering at the first and when someone finally answered the call the lady told me that my problem will be solved in 2/3 days because I am losing my marks and if Im losing then i will fail the course and she also said she is going to call me back but Im still struggling.

I'm a computer science student, so I'd like to think I know my way really well around computers. When you buy a product that SAYS it includes the *** eText for my Java programming course, I expect it to be included with the $96 purchase!

Lo and behold, I get into my account, only to find out that the eText is NOT included in my current subscription?! I have to PAY an additional $61 CAD just to get access to the electronic version of the textbook?! *** no!

Only interactive exercises are included in this *** purchase! Pearson, fix your *** customer service system AND your definition of customer service!

I am not happy that sometimes, even if a given course is assigned, that the student has to pay $50, $100, $200+ solely to take the exams for the course, because it's on Pearson.

It's extortion towards lower-income students, e.g. me.

I've been on hold for hours, customer service representatives keep transferring my call to where I have to start all over again. This is ridiculous.

My daughter is using the online version of your cognitive psychology textbook but often she can't log onto Revel. Because of COVID-19, her test is going to be home based and thus open book, and the book has disappeared again. Unbelievably bad product.

I was trying to find out why my courses on InformIT.com do not work.

This was a good start. I have been asked to call the digital site folks @ 800 567 ****

Let’s see what happens. Been talking to the Phillipines tech support & they have not been trained to solve such issues

I contacted Pearson for my edexcel higher national diploma several times, through email. Nobody contacted me yet.

I tried calling the numbers provided there including the toll free number. All I get is a message saying the number doesn't exist.

I have been charged $114 to send my certificates to Concordia University Montreal using a courier (which would apparently take 5 days). I need to be assured that the certificates are on the way since I received an email saying the order was failed, yet I was still charged.

I need my A level and GCSE grades to be sent urgently. The photo attached shows I’ve been charged.

I have taken temporary access and also purchased my lab for economics. I call to customer support services and provide information and all the activities that I have done are appearing in the account now

All I want it for my certificates to be sent to a university. I have payed for the application twice already, was told there was an issue with their system, and still haven't been refunded over a WEEK later.

Without my certificates sent from Edexcel I may not get into uni, and the worst part is it is completely out of mr control. First, I get a confirmation of my order then in another email I'm told it did not work for some reason. I called customer service for the 8th time probably to be told that it is an issue with the email login? This is causing serious unnecessary stress for me because I still have no idea what the problem is and do not want to be charged again without the order coming through.

This is very serious, my deadline is coming up and Pearson have done jackshit to help. I may not get into uni because of this, so Pearson, please get your *** together and help me.

I’m being directed to call another line and I just want to speak to someone who can help me